Notice of Privacy Practices
Access Health Services, LLC. (referred to as “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal and health information. This Notice of Privacy Practices describes how we collect, use, disclose, and protect your information in compliance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA).
Your Rights
You have certain rights regarding your personal and health information, including:
- Access to Your Information: You can request a copy of your records and other health information.
- Request Corrections: You can ask us to correct your information if you believe it is incomplete or inaccurate.
- Request Restrictions: You may request restrictions on how we use or share your information.
- Confidential Communications: You can ask that we contact you in a specific way (e.g., using a private phone number or mailing address).
- Receive a Paper Copy: You have the right to request a paper copy of this notice at any time.
Our Responsibilities
- We are required by law to maintain the privacy and security of your personal and health information.
- We will notify you promptly in the event of a breach that compromises the privacy or security of your information.
- We will follow the terms of this notice and will not use or share your information except as described here, unless you provide written permission.
How We Use and Share Your Information
We may use and share your information to perform the following activities:
- Plan Administration: Managing your benefits, including claims processing and coordination.
- Business Operations: Conducting audits, compliance reviews, and customer service functions.
- Legal Compliance: Complying with laws, regulations, and legal processes, such as subpoenas or court orders.
- Health Oversight: Supporting health oversight activities authorized by law, including fraud investigations.
We will not use or share your information for marketing or sale purposes without your explicit consent.
Information We Collect
We may collect the following types of information:
- Personal information such as name, address, date of birth, and Social Security number.
- Health information such as medical history, diagnoses, treatment, and claims information.
Third Parties
We may share your information with service providers, business associates, and other authorized third parties who assist us in administering benefits or providing services. All third parties are required to protect your information and use it only for the intended purpose.
Changes to This Notice
We reserve the right to update or change this notice at any time. Any changes will apply to information we already have about you and information we may receive in the future. A copy of the current notice will be available on our website or upon request.
Contact Information
If you have questions about this notice or would like to exercise your rights, please contact us at:
Access Health Services
500 President Clinton Ave, Suite 200
Little Rock, AR 72201
Phone: 501-255-1784